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Security Systems in Dothan
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Dothan?

A residential security package is designed to defend your property. But what happens when your home security alarms go off in Dothan? What are the right steps to take to help make sure you and all your family members are taken care of?

The most important first step is to remain calm. Remember that your 24-hour monitoring experts have you covered. Then take the steps described below to be fully equipped to handle any emergency.

Our 24-Hour Specialists Are Focused On Your Safety

A 24-hour monitoring agent is immediately alerted when your Dothan home security alarms go off. When an agent is notified, they will contact you without delay to determine what set off the alarm. Your system can go off due to a range of emergencies, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Water infiltration

  • False alarm

In situations when your system was tripped accidentally—like forgetting that the motion sensors are switched on when you open a window— a representative will reach out to figure out if you need help. Give them your passcode, and they'll deactivate the alarm.

In the event there is a legitimate crisis, your representative will dispatch first responders, including law enforcement, firefighters, and medical professionals, to your home. They also have the ability to function as a contact point when you aren't at home. The monitoring agent can also let first responders know which entry sensor was tripped, helping them prepare for a potentially life-threatening situation. Then the agent will remain on the phone with you to keep you composed and instruct you on what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Dothan

Waking up in the wee hours of the morning to your alarm going off can be understandably frightening—particularly if you aren’t clear as to why it’s occurring. The most beneficial thing you should do is remain calm and follow these steps:

  • In the first place, get somewhere safe. Round up your family and pets in an expeditious manner and get into a secure room at your property or depart the home if needed. It's typical to have an urge to feel like you need to deal with the problem in your home, but this may put you and your family at greater risk. As an alternative, put a priority on keeping yourself and your family secure and let the trained personnel deal with the issue.

  • Second, use the mobile security application to stay connected with your monitoring team. They'll send responders who will be en route to your home in a matter of moments.

  • Finally, keep a persistent line of communication with your monitoring agent and emergency responders. You have the ability to be connected, so everyone is talking together. Or, if it’s not possible to get a direct call to authorities, get notifications via text. Even if it’s only a false alarm, it's wise to thoroughly communicate with all teams so you know what to do should an actual problem occur.

Be Prepared For Any Emergency in Dothan with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring your loved ones and property are well defended. With 24/7 monitoring, home automation, and entry-point sensors, your residence will turn into the secure environment you intended it to be. Design a comprehensive home security plan by completing the following form or call (334) 219-8334 to get started.